Services

IT Systems Supply & ProcurementFree IT Health Check

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Systems Supply & Procurement

Because we are not tied to any single supplier, RightStream IT can secure the best prices for our customers. We focus on delivering an integrated solution targeted to your specific requirements. With extensive experience in everything from Microsoft technologies through to telephony, we can create a system that meets both your business objectives, and your budget.

System Upgrades

In an ever-competitive market, often an upgrade is the most sensible choice when companies are seeking to maximise their return on investment. Let us advise you on what upgrade paths are appropriate for your situation. We can perform a full systems audit and indicate where you will see maximum performance gains from your procurement.

IT Support Services

From desktop support to network infrastructure, right the way through to enterprise class server support, we can offer your company reliable, affordable support services.IT Support Services

"On-demand" IT support over the telephone 

Our expert engineers will be on hand to take your calls and resolve your problems over the phone.

Remote support

Regardless of your business location, you can have one of our technicians "on-site" virtually. Using our fast, secure remote management tools, our engineers can resolve many software and configuration issues in seconds.

On-site support 

For problems affecting hardware, or of a more complex technical nature, our engineers can call in at your site. Our affordable service levels will ensure an engineer is on site with you in between 4 and 6 hours of an incident report.

Server Management

We are proud of our proactive server management and monitoring services. Our strategy is to view each machine holistically, not just monitoring RAM and CPU usage, but taking into account the server's role within your organisation. Hence, we monitor metrics such as MSSQL and Exchange backups, disk backups and network traffic. We are able to report on disk space consumption, antivirus status and will Server & Network Managementmonitor server event logs for any unusual activity. Using this wealth of information, we can help you make the most of, and protect, your essential technology assets.

Networks

Our technicians have wide ranging experience of network infrastructure deployment and management. We have knowledge of core networking protocols, tools and equipment needed to build and maintain a high performance network for your business.

Disaster Recovery

RightStream can help to put in place a comprehensive disaster recovery plan should the worst happen to your business. From fire to flood or theft, we can help you to ensure that your business systems and process can be re-established in another location, getting you up and running as soon as possible. We are able to advise your company on what is required to achieve this, and any extra procedures, or technology, that might be needed to ensure it succeeds.

Of course, disaster recovery should also consider prevention, and to that end, we are also able to ensure that you have systems in place to ride-out small power cuts, and to recover vital data from damaged hard disks if required.

 

Our support is available as required or as part of a regular maintenance contract tailored to your requirements.

Clients can be sure of a reliable and prompt service with particular expertise in working with start-ups, SME‘s, charities, community groups and other third sector organisations.